Information We Collect
Personal Information You Provide
When you interact with Studava Way's services, we collect information that you voluntarily provide to us. This includes details you share when creating an account, participating in our learning programs, or contacting our support team.
- Account Information: Your name, email address, phone number, and password when you register for our services
- Financial Learning Data: Your progress through courses, quiz responses, financial goals, and learning preferences
- Communication Records: Messages you send us through contact forms, email, or phone conversations
- Profile Information: Optional details like age range, occupation, financial experience level, and learning objectives
- Payment Information: Billing details and transaction records for paid services (processed securely through third-party providers)
Automatically Collected Information
Our systems automatically gather certain technical information to improve your experience and ensure our services function properly. This data helps us understand how you use our platform and identify areas for improvement.
- Device Information: Your device type, operating system, browser version, and screen resolution
- Usage Analytics: Pages visited, time spent on different sections, click patterns, and feature usage
- Technical Data: IP address, connection information, and error logs for troubleshooting purposes
- Location Data: General geographic location based on IP address (city/region level, not precise location)
How We Use Your Information
Primary Purpose
We use your information primarily to provide, improve, and personalize our financial education services. Every piece of data we collect serves a specific purpose in helping you achieve your financial learning goals.
Service Delivery & Personalization
Your information enables us to tailor our educational content to your specific needs and learning style. We analyze your progress and preferences to recommend relevant courses, adjust difficulty levels, and suggest learning paths that align with your financial goals.
- Creating and maintaining your personalized learning dashboard
- Tracking your progress through financial education modules
- Providing customized content recommendations based on your interests and skill level
- Sending relevant course updates, tips, and educational materials via email
- Offering technical support and responding to your inquiries
Platform Improvement & Analytics
We analyze usage patterns and feedback to continuously enhance our educational platform. This includes identifying popular content, understanding user challenges, and developing new features that better serve our community's learning needs.
Communication & Updates
With your consent, we use your contact information to send important updates about our services, new course offerings, and valuable financial education content. You can control these communications through your account settings at any time.
Information Sharing & Disclosure
Studava Way takes a privacy-first approach to data sharing. We never sell your personal information to third parties, and we only share data in specific, limited circumstances that are essential for providing our services or required by law.
Trusted Service Providers
We work with carefully selected third-party providers who help us deliver our services effectively. These partners are bound by strict contractual obligations to protect your data and use it only for the specific purposes we authorize.
- Payment Processing: Secure payment gateways that handle billing and transaction processing
- Email Services: Trusted platforms for delivering course notifications and educational content
- Analytics Providers: Tools that help us understand user behavior and improve our platform (with anonymized data)
- Cloud Storage: Secure hosting services that store your learning progress and account information
- Customer Support: Help desk systems that enable us to respond to your questions and technical issues
Legal Requirements
In rare circumstances, we may be required to disclose your information to comply with legal obligations, respond to valid government requests, or protect the rights and safety of our users and the public.
No Data Sales
We want to be absolutely clear: Studava Way never sells, rents, or trades your personal information to marketers, advertisers, or other third parties for their commercial purposes. Your data stays within our trusted network of service providers.
Security Measures & Data Protection
Protecting your personal information is one of our highest priorities. We implement multiple layers of security measures, both technical and organizational, to safeguard your data against unauthorized access, alteration, disclosure, or destruction.
Technical Safeguards
- Encryption: All data transmission between your device and our servers uses industry-standard SSL/TLS encryption
- Secure Storage: Your personal information is stored on secure servers with restricted access and regular security monitoring
- Access Controls: Multi-factor authentication and role-based access limits ensure only authorized personnel can access user data
- Regular Updates: We maintain current security patches and continuously update our systems against emerging threats
- Data Backup: Secure, encrypted backups protect against data loss while maintaining privacy standards
Organizational Measures
Beyond technical protections, we maintain strict internal policies and procedures to ensure your data remains secure. Our team members receive regular training on data protection best practices and are bound by confidentiality agreements.
Incident Response
In the unlikely event of a security incident, we have established procedures to quickly assess the situation, contain any potential breach, and notify affected users promptly in accordance with applicable laws and regulations.
Your Rights & Data Control
You have significant control over your personal information and how we use it. We believe in transparency and provide you with various tools and options to manage your data according to your preferences.
Access & Portability Rights
You can request access to all personal information we hold about you. We'll provide this data in a clear, structured format that you can easily understand and, if desired, transfer to another service provider.
Correction & Update Rights
If any of your personal information is inaccurate or outdated, you can update it directly through your account settings or contact us for assistance. We want to ensure your profile reflects your current information and preferences.
- Account Information: Update your name, email, phone number, and other profile details at any time
- Learning Preferences: Modify your course interests, difficulty levels, and content recommendations
- Communication Settings: Control which emails you receive and how often we contact you
- Privacy Controls: Adjust your data sharing preferences and opt out of certain data collection practices
Deletion Rights
You can request deletion of your personal information at any time. When you delete your account, we remove your personal data from our active systems, though some anonymized data may be retained for analytical purposes to improve our services for other users.
How to Exercise Your Rights
To exercise any of these rights, simply log into your account settings or contact our privacy team at info@logenicapartners.com. We typically respond to requests within 30 days and will guide you through the process step by step.
Data Retention & Deletion
We retain your personal information only as long as necessary to provide our services, comply with legal obligations, and achieve the purposes outlined in this privacy policy. Our retention practices are designed to balance your privacy rights with practical business needs.
Active Account Data
While your account remains active, we retain your personal information and learning progress to provide continuous service. This includes your course history, achievements, preferences, and communication records that help us support your ongoing financial education journey.
Account Deletion Process
When you request account deletion, we begin removing your personal information from our active systems within 30 days. Some data may be retained longer in secure backup systems for legal compliance purposes, but it becomes inaccessible for operational use.
- Immediate Deletion: Profile information, learning preferences, and communication settings
- 30-Day Period: Course progress, quiz results, and interaction history
- Legal Retention: Financial transaction records and audit logs (as required by law)
- Anonymized Data: Statistical information with all personal identifiers removed
Inactive Account Management
If you don't access your account for an extended period (typically 3 years), we may contact you about account status and potential deletion. This helps us maintain accurate records and protect your privacy by not retaining unused personal information indefinitely.
International Data Transfers
Studava Way operates primarily from Israel, but we may transfer your personal information to other countries where our service providers operate. We ensure that all international transfers maintain the same high level of data protection you expect from us.
Transfer Safeguards
When transferring data internationally, we implement appropriate safeguards to protect your information. This includes using standard contractual clauses, ensuring our partners maintain adequate data protection measures, and conducting regular compliance audits.
Your Location & Data
Regardless of where your data is processed, it remains subject to this privacy policy and the protections it provides. We maintain consistent privacy standards across all locations where we operate or store data.
Regional Compliance
We comply with applicable data protection laws in all jurisdictions where we operate, including GDPR for European users and other regional privacy regulations. Our practices meet or exceed the requirements of these frameworks.
Policy Changes & Updates
We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll notify you through your registered email address and prominently display the updates on our website.
Notification Process
- Email notification for significant changes that affect your rights or data usage
- Website banner announcement for all policy updates
- Updated version date clearly displayed at the top of this policy
- Summary of key changes provided in plain language
Your Options
If you don't agree with policy changes, you can contact us to discuss your concerns or choose to delete your account. We value your feedback and will consider user input when making policy modifications.
Privacy Questions & Contact Information
We're committed to transparency and are here to answer any questions about our privacy practices. Our team is ready to help you understand how we protect your information and assist with any data-related requests.
Bat Yam, Israel
For privacy-specific inquiries, please include "Privacy Request" in your email subject line. We typically respond to privacy questions within 48 hours and formal data requests within 30 days.
This privacy policy was last updated on December 2024. We review and update our privacy practices regularly to ensure they remain current and effective.